Troubleshooting

Missing Analytics Data

Troubleshoot missing or incomplete analytics data in your dashboard.

Analytics data may appear missing for several reasons: the account was recently connected (data needs time to populate), the platform is experiencing API delays, or the account's analytics access has expired.

New connections typically start showing data within 24 hours. If data is missing for a previously working account, try reconnecting it. Some platforms only provide analytics data for the last 30-90 days, so historical data may have limited availability.

Step-by-Step Guide

  1. Verify the account is properly connected in Settings.
  2. Wait 24 hours for newly connected accounts.
  3. Reconnect the account if data has stopped appearing.
  4. Check if the platform's own analytics dashboard shows data.
  5. Contact support if data is still missing after 48 hours.

Frequently Asked Questions

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Missing Analytics Data — Autopilot724 Help Center