Troubleshooting

Upload Problems

Fix issues with uploading images, videos, and other media files.

Upload problems are usually caused by file size limits, unsupported formats, or network issues. Autopilot724 supports JPG, PNG, and WebP images up to 20 MB, and MP4, MOV, and AVI videos up to 500 MB.

If you are experiencing slow uploads, check your internet connection. For failed uploads, try reducing the file size or converting to a supported format. Browser extensions like ad blockers can sometimes interfere with uploads.

Step-by-Step Guide

  1. Verify your file format is supported (JPG, PNG, WebP, MP4, MOV, AVI).
  2. Check that the file size is within limits (20 MB images, 500 MB videos).
  3. Try uploading from a different browser.
  4. Disable browser extensions temporarily.
  5. If the issue persists, contact support with the file details.

Frequently Asked Questions

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Upload Problems — Autopilot724 Help Center